TCF Compliance Self-Assessment
Evaluate your maturity across the 6 TCF outcomes mandated for insurance providers.
Outcome 1 of 60% Complete
Outcome 1
Culture & Governance
Customers can be confident that they are dealing with firms where the fair treatment of customers is central to the corporate culture.
1
Is TCF integrated into the company's core values and strategic planning?
2
Does the board/senior management actively monitor TCF metrics?
3
Are staff incentivized to deliver fair customer outcomes?
4